People said they could not hear me speaking when I used my first SideKick 3. My second one did not receive text messages and did not notify me when I received a new voicemail while out of coverage. The third one I tried in the course of a week would not charge the battery. So, following the time-honored rules of baseball, I turned in my last one for good, and am switching to the Dash. I'm hoping for better luck with it.