Outlook 2003 will not send email with TLS authentication. Here is Microsoft's way to fix that:

A web search on Google yielded a hotfix.

If you read many paragraphs into the hotfix description, you may notice that the hotfix was replaced by a later hotfix.

Which was itself replaced by another one, which is itself...you get the point. This repeated itself at least 4 times. When I found the latest hotfix, you have to look around for the link to download it, as there is no big bright DOWNLOAD button.

Then I get an email.

That points me to a webpage.

That allows me to download a zip file.

That is password protected. With a password that expires. Is Microsoft worried about someone stealing their hotfixes? Thieves don't have that many bugs!

That extracts into another file.

That extracts into 3 files.

The 1st one is a readme text file. Which mentions none of the other two.

When you run one of the files, it prompts you to reinstall all of Office. When you do that, you get an error.

The error refers you to read a file.

The file tells you to enter your license number. Where it does not say. No box appears to that effect.

Runing the second file gives another error.

At that point I gave up. What kind of a nitwit comes up w/this process in the age of self-updating software?

If you found the solution, please post it using the Comments button above.